Through this privacy policy we will help you better understand how Optimal gathers, stores, shares and protects the data you provide when visiting our ecommerce shop. This data typically includes your username, IP & email addresses, birthday, marital status, medical history and online behavior.


If you choose to use our services, then you automatically agree to the collection and use of all of the above mentioned personal data.


Optimal will not lease, sell or distribute your personal inform action to any third parties, unless we have your permission. We might do so only if the law forces us.


Why do we collect such data?

We tend to collect data:

          To better understand your needs

          To improve our services and products

          To send you promotional emails containing whatever you would find interesting.

          To contact you to fill out surveys and participate in other types of market research.

          To customize our website according to your online behavior and personal preferences.



What do we mean by “Cookies”?

        Cookies are files with small amounts of data that are commonly used as anonymous unique identifiers. They get sent to your browser when you visit our website and then are stored on your computer’s hard drive. We, by turn, use these cookies to monitor your online behavior (such as: web traffic, web pages you spend the most time on and those you frequently visit).

You certainly have the option to accept or decline cookies. Accepting them would grant you full access to our services. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control over your computer or mobile in any way. We strictly use them to be able to provide you with an optimized online experience.



How can you acquire and pay for our products?

       Our items get delivered straight to your doorstep through courier professionals within 3-5 days, excluding weekends of course, from the day you receive an order confirmation. As for payments, we don’t accept credit card transactions but rather COD (cash on delivery).


Last minute cancellations, refunds and exchanges are prohibited; unless the item was initially received in a bad condition or defaulted for some reason. 

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